Cancellation Policy
We were so looking forward to your stay at Boulder Creek RV Resort and are sorry that you cannot visit us at this time. Please take time to review our cancellation policy below.
If you cancel or change more than 7 days before your scheduled arrival date (by check in time, which is 12 noon), your deposit will be refunded back to your credit card, minus a $20 cancellation fee. Please allow up to 7-10 business days to see this refund appear on your credit card. If you cancel or change your reservation with less than 7 days before your scheduled arrival date (by check in time, which is 12 noon), you will lose your deposit. A deposit is equal to one-night stay, except for Holidays and Special Events
(See Below).
If you cancel or change more than 14 days before your scheduled arrival date (by check in time, which is 12 noon), your deposit will be refunded back to your credit card, minus a $20 cancellation fee. Please allow up to 7-10 business days to see this refund appear on your credit card. If you cancel or change your reservation with less than 14 days before your scheduled arrival date (by check in time, which is 12 noon), you will lose your deposit. A deposit is equal to one-night per 7 nights stay, except for Holidays and Special Events (See Below).
Including Kool April Nites, Memorial Day, 4th of July, & Labor Day must be cancelled 30 or more days prior to the scheduled arrival date check-in time for a refund minus a $20 cancellation fee. All cancellations made less than 30 days prior to the event or holiday are non-refundable and non-transferable to another date or person.
Prior to receiving this confirmation you paid a $200 security fee. If you cancel your reservation more than 31
days before your scheduled arrival date (by check in time, which is 12 noon), that security fee will be refunded back to your credit card, minus a $20 cancellation fee. If you cancel or change your reservation less than 30 days before your scheduled arrival date (by check in time, which is 12 noon), for any reason you will lose your $200.00 security fee.
Cancellations of reservations made online, the $6.50 fee is a Non-Refundable fee.
Failure to arrive on reservation day will result in forfeiture of the entire reservation, and no refunds will be given.
No refunds on Holiday/Long weekends/Premium dates (CA & US) cancellations.
If you have any questions or concerns, don’t hesitate to get in touch with the office at (530) 264-0101 or email us at admin@bouldercreekrvredding.com
We hope we can accomodate your vacation needs in the future.
As always, thank you for booking with Boulder Creek RV Resort, where we help you live your dream.